Shipping Policy
Last updated: August 2026
All Vintagecz garments are handcrafted from premium pre-washed linen and made to order — every piece is sewn specifically for you after your order is placed. Please read this policy carefully so you know what to expect.
Free Shipping — All Orders, All Destinations
We offer free shipping on every order, worldwide. No minimum purchase required. The price you see at checkout is the final price you pay — no hidden shipping fees, no surprises.
Handling Time (Production)
Because each garment is made to order, we require time to produce your item before it ships.
| Region | Handling Time | Fulfilled |
|---|---|---|
| All destinations | 7–9 business days | Monday – Friday |
The handling period begins after your order is placed and payment is confirmed. You will receive a shipping confirmation email with your tracking number as soon as your order leaves our studio.
Transit Time (Shipping)
Once your order ships, estimated transit times are:
| Destination | Transit Time | Shipped |
|---|---|---|
| United States | 9–14 business days | Monday – Friday |
| International (Australia, Europe & more) | 9–19 business days | Monday – Friday |
Total Estimated Delivery Time
Total delivery time = Handling time + Transit time:
| Destination | Total Estimated Delivery |
|---|---|
| United States | 16–23 business days from order date |
| International | 16–28 business days from order date |
Business days are Monday through Friday, excluding public holidays. These are estimates — actual delivery may vary depending on customs processing and carrier conditions.
Order Cut-Off Time
Orders placed before 11:00 PM Central Standard Time (CST) on a business day are considered received that day and will begin production the next business day. Orders placed after the cut-off or on weekends/holidays begin production the following business day.
All-Inclusive Pricing — No Extra Charges
- United States: We cover all U.S. import tariffs and customs fees. No additional charges upon delivery.
- International orders: We ship as low-value packages where possible to minimize duties. However, international customers may be responsible for any import duties, VAT, or local customs fees charged by their country's customs authority. We recommend checking your local customs regulations before ordering.
Order Tracking
All orders ship with full tracking. You will receive a shipping confirmation email with your tracking number once your order has been dispatched. Tracking updates may take 24–48 hours to appear in the carrier's system after shipment.
Rush Orders
If you need your order by a specific date, please contact us before placing your order. We will do our best to accommodate rush requests depending on current production capacity.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error immediately after ordering, contact us right away — we can update the address if your order has not yet shipped.
Lost or Delayed Packages
If your tracking shows delivery but you have not received your package, please check with neighbors and your local post office first. If you still cannot locate the package, contact us within 7 days of the marked delivery date and we will investigate on your behalf.
Contact Us
For all shipping inquiries:
- Email: support@vintagecz.com
- Phone: (916) 221-1401
- Address: 985 Bay Terrace Dr, Galt, CA 95632, United States
- Support Hours: Monday–Friday, 9:00 AM–6:00 PM PT